Armed Forces Community Manager
Job details
This role leads the delivery of the Peninsula VALOUR Recognised Centre (VRC), supporting veterans across Devon and Cornwall. You will be responsible for ensuring a high-quality, accessible, and joined-up service that helps veterans access the right support at the right time. This includes managing day-to-day delivery, coordinating partners, and overseeing performance and outcomes.
You will work closely with colleagues, partners, and national stakeholders to ensure the service meets programme requirements, delivers impact, and continues to improve. Alongside this, you will support a welcoming, community-led offer that builds connection, confidence, and independence for veterans and their families, shaped by their experiences and feedback.
You will be responsible for
- Service delivery and coordination
- Leadership and people management
- Partnership and system working
- Performance, data, and reporting
- Community engagement and development
- Service improvement and development
- Quality, safety, and compliance
The VALOUR Programme
VALOUR is a national programme led by the Office for Veterans’ Affairs, designed to improve how veterans access support across the UK. The programme brings services together to ensure veterans can access the right help, at the right time, in the right place.
What this means locally
At ILP, we will deliver the Peninsula VALOUR Recognised Centre (VRC), supporting veterans across Devon and Cornwall. We work with a range of partners to provide a coordinated, community-based offer that supports wellbeing, independence, and connection.
Why it matters
This role plays a key part in shaping how support is delivered locally — helping create a more joined-up, accessible system that works for veterans and their families.
Who we are
We are a leading local health and well-being charity originally established in 1907, that supports people to lead healthy, sustainable and thriving lives through a wide range of services and innovative partnerships. Constantly evolving to meet the changing needs and challenges in wider society.
We were established to meet local health needs long before the Welfare State, Social Services and the NHS existed. Through our history we have pioneered new services and have given birth to numerous organisations across the city of Plymouth.
Our Mission
To support people and communities across Plymouth and surrounding areas to thrive by leading healthier, happier and sustainable lives.
What we do
Through our services, we want people to have the information, advice, and support which will provide them with the resilience, skills, knowledge and social networks to improve their health and well-being.
Our approach
Our approach combines working collaboratively with local and regional agencies, across different sectors, to influence policy and co-develop meaningful and pioneering ways of increasing access to appropriate support for people across Plymouth and Devon.
Our Values
We treat everyone with honesty and kindness
We treat everyone with respect and dignity
We listen and respond to people’s need
Time Off
25 days annual leave
- Your birthday off
- All bank holidays off
- Additional time off at Christmas
- Additional time off after 5 years service
Money Matters
- 5% employer matched pension contributions
- 8 weeks full sick pay (following completion of 6 months probation)
- Weekly reimbursement of expenses
Supporting you
We run regular support groups for you to attend during your working hours:
- Menopause Support Group
- Unpaid Carers Support Group
- Reflective Practice
Employee Assistance Programme (EAP)
The EAP is a free and confidential service that offers support, information, and expert advice to help you navigate life’s unexpected milestones and events. Counselling services are also available through the EAP, paid for by ILP.
How to apply
We are currently requesting applications via email. Download the attached recruitment pack and job specification to learn more, and for direct instructions on how to apply.
We’d love to hear about you and why you’re interested in this role. See the recruitment pack attached for detailed application instructions.
Please send us a personal statement that shows how your skills, experience (paid, unpaid, or lived), and personal qualities match the key points in the person specification.
You’re welcome to include additional information to support your application — for example:
- A CV
- Examples of your work or experience
- Any other relevant information you’d like us to consider
There’s no “perfect” way to structure your application — just try to keep it clear and easy to follow, and include examples where you can.
Don’t worry if you don’t meet everything.
We’re interested in people who are motivated, values-driven, and willing to learn — not just those who tick every box.
Need support?
If you have any questions about the role or need support with your application, please feel free to get in touch — we’ll be happy to help.